Performance & Capacity
Users of IT services today expect near real-time response and quickly become frustrated if they have to wait on your systems to respond. To stay ahead of the curve, organizations must constantly track and respond to the utilization, performance and capacity of their services and the underlying IT infrastructure. Performance management systems are widely deployed, but organizations face renewed demands to effectively manage performance and capacity:
- Converged applications require real-time system response.
- The performance impacts of new services must be known before release.
- Customers are no longer tolerant of poorly performing applications.
- Service level agreements require accurate and timely performance reporting.
- Network consolidation efforts bring higher volumes of increased priority traffic.
How Does Windward Help?
Windward can help you turn a reactive IT service environment into a proactive one where most outages are avoided and customers have meaningful information about their level of service.
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“Our system provides all kinds of performance data; however, sifting through it to troubleshoot and make capacity decisions is too complicated.” |
Windward works with software designed for meaningful data aggregation and presentation. Leveraging these systems, Windward builds views to minimize noise and present useful information appropriate for the audience. |
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“We are constantly waiting for our operations tools to catch up to the technologies we are deploying. We need more agility in our performance management system.” |
Windward quickly bridges the gap between demands and capabilities, by working with clients to assess reporting needs and leveraging in-house systems to create a solution. |
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“Our performance data is isolated from any problem and root cause correlation capability.” |
Windward designs solutions that integrate performance, configuration and relationship data across technologies to show the cause and service impact of performance issues. |
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“Our enterprise is experiencing rapid growth in J2EE, .NET and SOA type applications. We need to invest in a holistic solution to manage the performance of these applications.” |
With expertise on holistic performance solutions that address SOA and web services applications, Windward can evaluate your situation and recommend the right mix of management technologies. |
What Is the Windward Solution?
An overwhelming number of products are available today that tackle performance management from many angles. An organization could purchase many of these to ensure complete component, transaction and performance data coverage. However, this ‘sky is the limit’ approach is costly and results in a lot of insignificant data. Mature IT organizations use a service-oriented management approach that focuses on the delivery and quality of services. Windward helps organization choose and implement a targeted performance management solution that may include:
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Server, client, application or OS-level agents
- Remote data collection via open standards
- Adaptable and scalable data collection, filtering and aggregation
- Synthetic transaction monitoring
- Traffic probes that examines packet content and aggregates transactions
- Dynamic thresholds based on behavior patterns
- Integration with problem correlation engines
- Flexible, web-based reporting
Some Leading Software Packages:
Network Performance:
- CA eHealth
- InfoVista VistaFoundation
- HP OpenView Performance Insight
Network Capacity:
Application Performance and Capacity:
- BMC Performance and Transaction Manager
- CA Wily
- Compuware Vantage
- HP Mercury
- IBM ITCAM
- NetIQ AppManager
- Symantec i3
- ScienceLogic EM7
- Quest Software Foglight