Implement
Windward achieves real-world IT service management results through a breadth and depth of experience across operations technologies that is unmatched in our industry. Some of our implementation services include:
- Initial deployment of any enteprise management application
- Upgrade to the current version of any enteprise management application
- Migration from one product vendor to another
- Enhancement of the product to gain more capabilities from the tool
- Testing in pre-production and operational readiness
To ensure smooth results and operations, we work with internal staff and provide complete documentation to ensure clients can fully utilize the system and solve any problems without any outside assistance, as well as support users in the system.
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"We have products from IBM, CA, BMC, HP, EMC and dozens of other vendors and need help getting ROI from the use of these systems." |
With experience in just about every type of enterprise management product on the market, Windward leverges that depth and beadth to deliver high value implementations. |
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"Our current product version is reaching end-of-life. We are considering an upgrade, but also may look at other products. For now, we just need to upgrade." |
Windward can migrate functionality ensuring that users continue to have the same features that were present in the current version. |
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"There are so many tools out there, which do I choose?" |
Windward knows these tools inside and out. We can go beyond what the vendors say and provide you neutral guidance on which tools match your requirements. |
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"Our enterprise management environment has not changed much and I know a lot of new technologies exist that could improve efficiency." |
Windward helps clients determine what tools, process and changes to the organization may be required to maximize efficiency. |
| "We've tried to implement several projects and tools on our own but my staff is already over burdened." |
When an implementation project isn't successful it can almost be attributed to unclear and/or incomplete requirements. Windward has the expertise and experience to help organizations plan, identify and capture the critical, and sometimes not so obvious, requirements that will significantly increase the success rate of an implementation project. |
| "How can existing functionality within legacy systems be re-engineered or integrated with existing solutions?" |
Windward has the expertise to assist organizations with making sure the appropiate existing technologies and solutions integrate to maximum extent possible with new technologies thereby maximizing all possible capabilities. |