Category Archives: Service Automation
Congratulations! You’re on the Mobile Network Thanks to Service Automation
A new report from Forrester says that there were 7.3 billion mobile devices in the world of just under 7 billion people. It’s a little mind blowing to think about it that way, but not surprising as we can’t go … Continue reading
Keeping IT’s Seat at the Table
Chris Murphy, Editor for InformationWeek, published an interesting article the other day titled, “How IT Can Keep its Strategic Role in 2013.” In this article, Chris references yet another article published by Galen Gruman about the demise of IT and … Continue reading
Get Ready, You’re Going to the Cloud
Moving in to 2013, heated discussion continues about the value of the cloud. For some, it remains a mystery. For others (like us) it’s a revelation. Regardless of whether you’re embracing the cloud or still suspicious of its advantages, we’re … Continue reading
Breaking Down Scriptflow vs. Workflow – Think Smart. Think Strategy.
We’ve talked before about the piecemeal propagation of scripts within a network — how they get written and plugged in, the IT equivalent of the Band-Aids, applied as needed wherever a system might be hurting. This impromptu “scriptflow” evolution might … Continue reading
Coming to Terms with IT Automation and IT Integration
In this post, we’re trying to achieve clarity. Specifically, clarity between a pair of common IT terms, the definitions of which can sometimes seem to overlap: automation and integration. We think it’s time to reach consensus on how these two … Continue reading
Service-Centric IT Essentials (con’d) — The Virtualization Realization
Moving forward with our breakdown of what constitutes Windward’s take on Service-Centric IT (which detailed standardization in our last installment) we want to delve into an area that has multi-layered meaning: Virtualization. First, let me qualify our working definition of … Continue reading
The Last Magic Arrow in IT: Automation
Looking back at the evolution of IT innovation in the recent past reveals a punch-list of familiar buzzwords: agility, transformation, cost-cutting, etc. The promise of IT has always been in its ability to effect genuine change in organizations — the … Continue reading
Finding What’s Smart and Fixing What Needs to Stop: The Challenge of IT Optimization
As part of our continuing series scrutinizing the five drivers of Service-Centric IT, we’re moving from synchronization to what for many organizations is a truly challenging facet: optimization. The challenge of optimization comes from having to make some serious institutional … Continue reading
Windward IT Solutions Celebrates 15 Years of IT Strategy and Cloud Consultation Excellence
Pardon us for a bit of bragging, but we’ve hit a nice benchmark. Today, we’re celebrating 15 years as a trusted IT partner for myriad industries including Communication Service Providers, the Federal government, and global Fortune 1000 corporations. We’ve been involved in … Continue reading
See You Next Week in Vegas at MMS 2012!
We know that what happens in Vegas is supposed to stay in Vegas, but we’re actually hoping to bring back a lot of insight and info after we spend Sunday through Thursday at the Microsoft Management Summit. Since we’re all … Continue reading