Category Archives: Service Automation


Cloud Isn’t Something You Buy – Seven Tips for “Doing” Private Cloud

The number of private clouds continues to rise; yet companies still have some pretty big challenges to overcome with regards to implementation.  I don’t think anyone would argue that cloud-computing models can significantly reduce infrastructure costs and greatly increase profitability, … Continue reading

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Microsoft Gold Competency Achieved for the Third Year in a Row

For the third straight year, Windward has achieved a Gold Management and Virtualization Competency in the Microsoft Partner Network, a benchmark of our ability and commitment to continuously meet Microsoft customers’ evolving needs in today’s business environment by delivering solutions … Continue reading

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The Journey to Cloud is a Marathon, not a Sprint!

Every week we have conversations with our customers that are largely driven from Cloud computing.  The demand continues to grow, yet in almost every case we probe, we realize that customers are not prepared to deploy Cloud, and in most … Continue reading

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Evangelize and Educate Customers About the Value of Standardization

It’s not uncommon for an operations team to spend over 80% of their efforts supporting less than 15% of their customers.  What makes that minority so needy and expensive to support?  Non-standard configurations. Human psychology tells us that people will … Continue reading

Posted in Next Generation Data Center, Service Automation, Service-Centric IT | 1 Comment

BizTech’s Practical Path to the Cloud

“Few IT organizations are getting additional budget, so CIOs must figure out how to invest in the new technology and services required to build a private cloud,” says Sean McDermott, CEO of Windward IT Solutions, a consultancy that focuses on … Continue reading

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5 Technologies to Cut Federal IT Costs

Aligning business processes, tools, and technology with the business objectives of the organization can significantly reduce operating costs. The goal of integration is to reduce the number of vendors, tools, and disparate technologies in order to minimize costs. Organizations should … Continue reading

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Have Cloud Computing Predictions Come True?

Kevin Jackson wrote an article recently in InformationWeek as a follow-up piece to an article he wrote with Cary Landis in December 2012 on 10 Predictions of how Cloud Computing would change in 2013.  There are some fairly interesting observations … Continue reading

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5 Essential Characteristics of Cloud Computing … Really

In a recent meeting with our company’s sales team, a discussion occurred around a large client program we had just completed.  We were drilling down into the specifics of it – the nature, scope and subtleties our project team faced … Continue reading

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DISA’s Forecast to Industry Day 2013

Last Friday we attended the Defense Information Systems Agency’s (DISA) Forecast to Industry Day, an annual event hosted by the agency for the purpose of providing insight into opportunities for industry to partner with DISA moving forward. As the rapidly … Continue reading

Posted in IT Service Management, Mobility, Service Automation | Leave a comment

Congratulations! You’re on the Mobile Network Thanks to Service Automation

A new report from Forrester says that there were 7.3 billion mobile devices in the world of just under 7 billion people.  It’s a little mind blowing to think about it that way, but not surprising as we can’t go … Continue reading

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