HERNDON, VA-- April 29, 2008 -- Windward, the premier
operational management consulting and systems engineering firm, announced today
that InformationWeek published CTO Michael Biddick's story on end
user application monitoring. In the article, Biddick notes that "all the
high-level metrics in the world don't matter if end users are lighting up the
help desk complaining of sluggish performance while customers abandon their
shopping carts."
The article, "Is User
Monitoring The Next Wave In Enterprise App Management?" may be found in
the April 28, 2008 issue of InformationWeek print edition and may
be viewed online at: http://www.informationweek.com/news/software/app_optimization/showArticle.jhtml?articleID=207401674
About Windward:
Founded in 1997, Windward provides strategic management consulting and systems
integration services to organizations that rely on their network and systems
infrastructure as a key business asset. Windward takes a fresh look at
organizational objectives and develops a strategy on which to build dynamic
solutions that continually increase clients' return on investment, increase
efficiencies and overall reliability, as well as reduce operational costs.
Windward works with a diversified, global customer base consisting of Fortune
500 companies, service providers, and government agencies. For more information
on Windward, please visit www.windwardits.com or email
solutions@windwardits.com.