HERNDON, VA--(MARKET WIRE)--Jul 23, 2007 -- Windward, the premier operational management consulting and systems engineering firm, today announced that Network Computing published an article by Windward's principal consultant Russell Herrell on the IT Infrastructure Library Version 3 (ITIL V3). An international effort by industry councils, vendors, and commercial and government agencies, ITIL V3 is a major upgrade to its predecessor best practice books on IT service management released in 1999. By addressing emerging technologies and differences among industries and IT organization sizes, V3 provides a more flexible and adaptable approach to integrating business objectives and IT services.
This article provides background on the best practices upgrade, describes the major changes introduced by V3, and prescribes guidance on how organizations should approach its implementation. The author, Mr. Herrell, is an ITIL instructor and consultant with Master level certification, and possesses related certifications in PMP, Six Sigma and ISO/IEC 20000. The Network Computing article may be viewed at: http://biz.yahoo.com/iw/070723/0281385.html
The article "ITIL Gets Practical" may be viewed at: Network Computing
About Windward
Founded in 1997, Windward provides strategic management consulting and systems integration services to organizations that rely on their network and systems infrastructure as a key business asset. Windward takes a fresh look at organizational objectives and develops a strategy on which to build dynamic solutions that continually increase clients' return on investment, increase efficiencies and overall reliability, as well as reduce operational costs. Windward works with a diversified, global customer base consisting of Fortune 500 companies, service providers, and government agencies. For more information on Windward, please visit www.windwardcg.com or email solutions@windwardcg.com