What:
Many organizations are utilizing tools such as network, systems, application, and transaction management functions to gain visibility into their IT infrastructure. While these tools are collecting mass amounts of data, the network administrators are challenged with aggregating this information to provide knowledge of the overarching services and how they are performing related to user expectations. This includes service level management, correlation, and probable cause analysis.
Sean McDermott, founder and president of Windward Consulting Group, will highlight the current trends in operational management and identify strategies to help companies gain better control of IT resources.
Who:
Sean McDermott founded Windward Consulting Group in 1997 and is currently the president and CEO. Prior to founding Windward, he was with Booz Allen Hamilton where he was responsible for building an enterprise technology management services practice. McDermott has also held positions within the Department of Justice and was responsible for building and supporting several of its nationwide networks.
Windward provides consulting services to organizations that rely on their IT infrastructure as a key business asset and strive to increase IT efficiencies. Headquartered in the greater Washington, D.C. area, Windward works with a diversified, global customer base including telecommunications providers, governments and Global 1000 companies.
When:
Thursday, May 6, 2004
2:45-3:30 p.m.
Where:
Billing and OSS World, 2004
Washington Convention Center
801 Mount Vernon Place, NW
Washington, DC 20001
Contact:
Windward Consulting Group
Jayna Ontko
703-812-0158
jontko@windwardcg.com
About Windward
Founded in 1997, Windward Consulting Group provides strategic management consulting and systems integration services to organizations that rely on their network and systems infrastructure as a key business asset. Windward takes a fresh look at organizational objectives and develops a strategy on which to build dynamic solutions that continually increase customers' return on investment, increase efficiencies and overall reliability, as well as reduce operation costs. Windward works with a diversified, global customer base consisting of Fortune 500, service providers, and governments. For more information on Windward, please visit www.windwardcg.com or email solutions@windwardcg.com.